Privacy policy

Last modified: November 14, 2025

This Privacy Policy describes how Bots.Business ("we", "us", or "our") collects, uses, stores, and protects your information when you use our services, including the bots.business website, our Telegram bots, and our API services at api.bots.business, appapi.bots.business (collectively, the "Service").

By using the Service, you confirm that you have read and agree to this Privacy Policy. If you do not agree, you must stop using the Service.

Definitions

Service — The bots.business website, mob.app interface, Bots.Business Telegram bots, and API endpoints at api.bots.business and appapi.bots.business.
Personal Data — Data about a living individual who can be identified from such data.
Usage Data — Technical data generated automatically during use of the Service.
Cookies — Small data files stored on your device.
You — The individual using the Service, or an organization represented by such individual.

Information We Collect

We collect the following types of information when you use the Service, create an account, configure bots, interact with our platform, or communicate with us.

1. Personal Data

We may collect and store:

  • Email address
  • Encrypted password
  • Your Telegram ID
  • Your Telegram username (if available)

We do not store plaintext passwords.

2. Bot and Integration Data

We store data required to operate your bots and integrations:

  • Telegram Bot Tokens — stored solely for running your bots; removable at any time
  • GitHub Deploy Keys — used only for accessing your linked repositories; removable at any time
  • User-created Scripts — stored in plaintext; removable at any time
3. Usage Data

Collected automatically:

  • IP address and associated country
  • Browser type and version
  • Device type and OS
  • Pages visited
  • Usage time and diagnostic data
  • Technical data received from Telegram during bot interactions
4. Cookies and Tracking Technologies

We use cookies to maintain sessions, remember preferences, and ensure security. You may restrict cookies in your browser settings, but this may affect functionality.

5. Analytics and Diagnostics
  • Google Analytics (usage analytics)
  • Sentry (error tracking and diagnostics)

How We Use the Data

We use collected data for:

  • Operating and maintaining the Service
  • Bot management and deployment
  • Account notifications
  • Customer support
  • Improving performance, stability, and security
  • Service analytics and monitoring
  • Detecting and preventing technical issues and abuse

We do not sell data and do not use it for advertising.

Data Storage and Security

We use reasonable and industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our servers may be located in the United States or other regions where our infrastructure providers operate.

Retention of Personal Data

We store your Personal Data only as long as necessary to:

  • Operate the Service
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Usage Data may be stored longer for analytics and security.

Transfer of Data

Your data may be transferred to servers located outside your jurisdiction. We take reasonable steps to ensure such transfers comply with this Privacy Policy and applicable laws.

Disclosure of Data

We may disclose your Personal Data when necessary:

  • To comply with legal obligations
  • To protect our rights or property
  • To prevent wrongdoing
  • To ensure user safety
  • To protect against legal claims

Business Transactions

If Bots.Business undergoes a merger, acquisition, or change of control, your Personal Data may be transferred. We will notify users via our website or Telegram before changes take effect.

Your Rights (GDPR / EEA / Switzerland)

If you reside in the EEA or Switzerland, you have the right to:

  • Access your Personal Data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your Personal Data
  • Restrict or object to processing
  • Request a copy of your data in a portable format
  • Lodge a complaint with your data protection authority

We may require identity verification before fulfilling requests.

Third-Party Service Providers

We may use external providers to operate hosting, networking, security, analytics, and infrastructure services.

Our infrastructure providers may include Hetzner, StormWall, Cloudflare, or similar hosting/security providers.

Each provider maintains its own privacy policy and terms. We are not responsible for their independent data practices.

Links to Third-Party Sites

The Service may link to third-party sites or bots. We are not responsible for their content, policies, or practices. You should review their privacy policies before interacting with them.

Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect information from children. If such data is detected, we will delete it.

Data Deletion

You may request deletion of your Personal Data by contacting: hello@bots.business

We may retain certain data where required by law or for legitimate business purposes, such as fraud prevention or security.

Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted on bots.business and may also be announced via Telegram. All changes take effect upon posting.

You should review this Policy from time to time.

Contact Us

If you have any questions regarding this Privacy Policy, please contact: hello@bots.business